Choose a conversation
The chat opens here, with the customer’s details, order history and AI controls beside it.
1
nothing closes on its own0
older than response SLA0
reverted to AI first4
cleared by team1
judged 3h after message1
scheduled reminders0
delivered reminders0
conversions wonAsk a test question — the same door the AI uses
Tell the desk what to change
Say it in your own words, in any language. The desk tests it and changes your draft.
Business name and open hours
Your assistant introduces your shop by this name
About the shop
What your shop sells, hotline, and payment methods
Delivery — charges, times and when you ship
Exact rates, handover cutoff time, courier speed
Your voice & tone
How your shop sounds, emojis used, greetings
Your exact words
Word-for-word responses for discounts, returns, warranties
Custom rules & campaigns
Rules that fit nowhere else — offers, promotions
Test it with your assistant
Send a message as if you were a customer. Nobody else sees it.
Facebook Page
ID: Not connected
WhatsApp Business Gateway
AI Auto-Replies, Voice Notes & Calls
Facebook Page Integration (Graph API & Webhooks)
Meta Graph API এর মাধ্যমে পেজের ইনবক্স মেসেজ এবং পোস্টের কমেন্টে স্বয়ংক্রিয় এআই উত্তর সক্রিয় করুন।
1. Meta Page Access Token & ID
Meta Developer Portal থেকে জেনারেট করা পার্মানেন্ট পেজ এক্সেস টোকেন দিন।
2. Meta Webhook Configuration
3. Automation & AI Toggles
Facebook AI Reply Simulator
ফেসবুক পেজ কানেক্ট করার পর বা তার আগে কমেন্ট ও ইনবক্স রিপ্লাই টেস্ট করুন।
Test Post Comment Auto-Reply
Test Messenger Inbox Auto-Reply
ফেসবুক পেজ কানেক্ট করার ধাপসমূহ (Step-by-Step Guide)
developers.facebook.com-এ যান ➔ My Apps ➔ Create App ➔ App Type হিসেবে Other / Business বেছে নিন।
App Dashboard থেকে Messenger এবং Webhooks প্রোডাক্ট সেটআপ করুন। Messenger ➔ Settings-এ আপনার ফেসবুক পেজ যুক্ত করুন।
পেজের পাশে Generate Token বাটনে চাপ দিয়ে Token কপি করে উপরের Page Access Token বক্সে পেস্ট করুন এবং Save করুন।
Meta Webhooks-এ Callback URL ও Verify Token পেস্ট করে ভেরিফাই করুন। এরপর messages, messaging_postbacks ও feed ফিল্ড সাবস্ক্রাইব করুন।
Groq API Key
Voice transcription (Whisper) + Ultra-fast LLM replies
Free key: console.groq.com
Gemini API Key
Bengali voice transcription (multimodal) + Gemini LLM
Free key: aistudio.google.com
Facebook Page Access Token
Meta Graph API for Page Messenger & Comments
Meta Portal: developers.facebook.com
Steadfast Courier
Automated order & delivery management
Telegram Bot
New order & lead notifications via Telegram
Browser Notifications
Turn them on to hear the moment a chat needs a person.
Sound on the Inbox
A short ping (and a buzz on a phone) when a new chat starts waiting.
Install as an app
Open AI Agent Sohag Online full-screen from your home screen like any native app.
Healthy
all microservices activeConnected
Baileys v6.7 engineGroq + Gemini
<600ms latencyv2.4.0-pro
Zero downtimeEngine Capabilities
- Ultra-fast Bangla/Banglish Text Inference (Groq LLM)
- Multimodal Product Photo Recognition (Gemini Vision)
- WhatsApp Voice Notes Transcription (Groq Whisper)
- Automated Order Extractor & Delivery Calculator
- Instant Human Agent Takeover & AI Pause
- Android SIM Phone Audio Bridge & Voice Caller
Recent Diagnostics Log
[INFO] WhatsApp session authenticated and active
[INFO] AI Provider connected and prompt blocks synced
[INFO] Webhook ping latency: 18ms